A large international bank with over 22 000 employees, needed to increase market share and product sales. Our solution focused on upskilling sales staff by integrating their learning, knowledge management and performance support, resulting in a 26% improvement on individual sales.

Centralising a reconciliation function brings with it a multitude of challenges if not implemented correctly, including process misalignment and lack of transfer of knowledge.

The IQ Business Group assisted a client in their monthly management reporting and developed a credit risk framework that provides a holistic dashboard that collates, calculates and reports on risk measures across the credit lifecycle.

The IQ Business Group implemented Credit and Operational Capital Calculators for a client – while being cost effective, these were tailored to the client’s specific requirements and met SARB compliance deadlines.

One of the world's largest retirement systems, with $406 billion in combined assets under management, and ranks as one of Fortune magazine's 100 Largest U.S. companies, engaged IQ to project manage their administration system implementation.

Faced with the pressure of ensuring a quick time-to-market, as well as dealing with a myriad of partners, our client sought out IQ to provide a process solution - to build the business, as well as its processes.

Our underlying belief is that initiatives which we get involved in need to be sustainable and need to allow us to develop a long-term relationship with the organisation we are assisting. Our continued support and dedication from our volunteers has resulted in the long term sustainability of our efforts and the success of the various Feeding Scheme’s we have implemented.

IQ  assisted in the secure collection and validation of banknotes  in a major cash operator within retail and banking environments.  Within  2 months, IQ  decreased  losses in cash operations by 93%, refunding  R4 million rand of unpaid amounts.

A medical insurance call center servicing 15 US states and tackling over 50,000 potential medical inquiries needed an innovative solution to improve its training practices.

The IQ Business Group shows what the festive season is really about when the company hosts its annual Festive Tree party in aid of children affected by HIV.