Industries
Industries
Financial services
IQ has assisted all the leading South African financial institutions with a comprehensive range of solutions. IQ is a partner that gets our clients results: optimised investments, enhanced operational efficiencies, and minimised risk.
Telecommunications
IQ telecommunications specialists provide consulting solutions to help companies reach their full potential. We also provide tailored solutions, with flexibility for a one-time fix or more complex, ongoing outsourcing arrangements.
Public sector
The IQ Business Group's Public Sector Practice assists government agencies to become more agile. We provide a full range of management consulting services to national and provincial government agencies.
Retail and Industrial
IQ helps businesses progress towards optimal performance, leveraging IQ people’s deep expertise across a wide range of industry sectors. Our experience covers Retail, Mining, Petrochemical and Logistics.
Case Study
Business start-up
Faced with the pressure of ensuring a quick time-to-market, as well as dealing with a myriad of partners, our client sought out IQ to provide a process solution - to build the business, as well as its processes.
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Process Engineering for Revenue Services
When a revenue services government agency embarks on a tax compliance drive they were faced with a dilemma: How to handle additional volumes with the same amount of staff? The solution would involve implementing a process architecture, which would reduce turnaround times, increase productivity and ensure that consistent service levels could be delivered across the business.
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Process improvements at Local Hospital
A local hospital faced a challenge: How to reduce long waiting times in their Out Patients Pharmacy? Long waiting times at the Out Patient pharmacy was leading to a high degree of patient frustration and dissatisfaction. Additionally, pharmacy staff were working extended hours and were facing burnout. IQ applied process methodology to deliver an 81% improvement in time spent per patient prescription and dispensing of medicine.
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