Public Sector

Like most organisations in today's environment, government agencies are challenged to reduce cost, improve service quality to match customer expectations and reduce time-to-market from policy to execution.

How we can help you

IQ's Public Sector Practice assists government to become more agile across each of these areas. We provide a full range of management consulting services to national, and local government. Our insight into the challenges facing both the business world and the public sector has enabled us to design, develop and implement operational and customer-driven solutions.

IQ has assisted in successfully leading some of the largest government transformation efforts, leveraging an integrated team approach to ensure project success, from strategy setting to design and implementation.  IQ  draws on the full range of the firm's expertise to help provide efficeincies.

Case Study

Process Engineering for Revenue Services

When a revenue services government agency embarks on a tax compliance drive they were faced with a dilemma: How to handle additional volumes with the same amount of staff? The solution would involve implementing a process architecture, which would reduce turnaround times, increase productivity and ensure that consistent service levels could be delivered across the business.

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