Process Innovation
Industries everywhere are operating in a competitive environment, with increasing demand for innovation and higher value. Clients are looking for new business models that are aligned to changed business scenarios that improve productivity, efficiency, market share and profitability in the marketplace.
At IQ we recognise the changing trends and offer consulting services to transform business processes, satisfying the demand of innovation and offering our customers higher value. Our performance teams will assist you in creating a best-practice, optimised process. The end result is an efficient process that will provide consistent, measurable results each and every time it is executed.
Our business process optimisation skills include:
- Process Improvement
- Business Process Reengineering
- Business Process Modelling
- Workflow Design and Capture
- Quality Gap Assessments
Our project management skills include:
- Programme Management Office (PMO)
- Project Governance Systems
- Project and Portfolio Management
Our business analysis skills include:
- Requirements Definition and Management
- Business Cases and Feasibility Studies
- Functional Design
- Business Rules Management
- Business Architecture Integration
Our business process outsourcing offerings include:
- Shared Services Implementation
- Financial and Operational Due Diligence
- Vendor Management and Reporting
- Supply Chain Integration
Downloads/Resources
Case Study
Process Engineering for Revenue Services
When a revenue services government agency embarks on a tax compliance drive they were faced with a dilemma: How to handle additional volumes with the same amount of staff? The solution would involve implementing a process architecture, which would reduce turnaround times, increase productivity and ensure that consistent service levels could be delivered across the business.
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Process Improvements: Efficient Applications
IQ consultants have developed comprehensive methodologies and extensive experience to deliver process improvements to support process optimisation, SLA mapping and “low-tech” solutions. Significant benefits have been realised by our clients - some within two months - in terms of reduced turnaround and improved efficiencies.
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Improving Card Processes
More efficient, and more effective. IQ’s process improvement intervention applied within a card environment provided a return on investment within two months.
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Business start-up
Faced with the pressure of ensuring a quick time-to-market, as well as dealing with a myriad of partners, our client sought out IQ to provide a process solution - to build the business, as well as its processes.
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